I’ve been working at the Oh Zone for 6 months now, and wanted to share some of the fantastic interactions with customers I’ve had during this period. Obviously, while these are all true, no names or descriptions are given, as discretion is key. I would love to be able to read reviews from our customers online. But most are too shy to do so, as many sites are not very anonymous.
A lot of the time, especially for new customers, whether they are young or old, they are a little hesitant or uneasy when they first come in to an adult store. Not really knowing what to expect. While my job title is essentially all about sales, that is probably the smallest part of my job.
Feel Comfortable at The Oh Zone
First and foremost, I want to make sure every single person that walks through our door feels comfortable.
Simplest way our team does this is to make sure the place is nice and clean, smells great and is well lit. And then we welcome everyone with genuine smiles and an open mind. Some people just want to be left alone, which is understandable and respected.
But others enjoy a great mini tour of the store, demystifying the 15,000+ products around the place (neatly arranged into about 15 different sections).
Listening to Our Customers
After comfort, the most important part of this job is listening. Listening to the needs of the customer. Whether they are a single lady who may need to replace her much beloved toy, a couple looking at starting to play with a strap on. Or how to start off in the world of fetish.
Of the last instance, I had a young man in a few months ago looking at getting some handcuffs, as his new girlfriend was a submissive.
As he hadn’t ever explored being a dominant, he was pretty nervous sharing this story with me. And as we stood there in front of the wall of leather wrist and ankle cuffs, I said I had nothing for sale here that would help him.
Helping Out a Guy New to Sub/Dom
‘I can see you are unsure about walking down this road,’ I began.
‘But if she is already an experienced submissive, you can’t hesitate if you are to be her dominant. While it may be new waters for you, you just have to fake it until you make it, as they say. You need to completely own this new role, to give her what she really wants. And since you’re standing here today, I assume you also want to give this to her.’
Immediately his posture rightened. His words were no longer stuttered or quiet. He thanked me for my honesty. Having taken the words on board, he left with some great gear to get them started.
Sure, it was a lot bigger sale than the cheap cuffs he was after. But it was offering a non-biased suggestion that was taken on board that really sticks in my mind.
Fetish Outfits
On her first visit, one of my new regulars asked me about one of her fetish outfits. She was all about living her kink well and truly on her sleeve. But she wasn’t sure if she would be able to legally wear her Demoniq Mistress Dorothea dress in public.
This wet-look black dress (which is hot as hell) has long sleeves and runs down nearly to the ankles at the front. Where it could cross the line is at the back where everything is completely exposed, except for some horizontal strips and a g-string that comes with it.
I told her I didn’t know but would look into it.
She was pretty stoked when she came back recently and I had an answer for her. Regardless of the answer, it had taken about an hour of googling one night when I got home from work to find anything even close to figuring it out.
(Comment below if you’d wear this out and about or would you find it inappropriate?)
Girls Helping Out Their Bestie
One of my favourite stories was when three young ladies came into the store, so two of them could help the third find a toy. And hopefully, have her first orgasm.
After a little chat, we decided on an external toy and I left them to decide on which one. They soon came up to the counter. She had decided on a Nu Sensuelle Bunnii, a groovy little rechargeable external toy with two little ears at the end.
‘So what am I meant to do with it?’ she sheepishly asked.
I turned to her friends, but neither wanted to add anything or answer. So I grabbed a Penthouse Cyberskin Stroker. Which has a pretty good anatomically correct vagina visible through a clear plastic window and brought it back to the counter.
Still with my gloves on (from testing the toy), I held the toy and showed her on the Cyberskin where the bunnii ears should be. Also I said, being her first time using a toy, that she may still like to set the mood, candles, incense, music, the works.
Needless to say, as a forty year old cis male, educating someone about how to use a clit toy was not something I ever saw myself doing. Surprisingly for a first time visitor, she was not overly shy, and thankful for the advise.
I’ve met some great people here who love to come back in for a chat
And to see what the latest gear in store is. Talking with the other staff, it seems like we all have a lot of our own regulars. People that come in just on our shifts. Maybe it’s because our customers tend to come into the shop the same time each week. Or maybe they like that familiar face and having someone that knows what they like, and can suggest appropriate new additions.
At the end of the day, it is a very rewarding job.
In terms of customer interactions, as well as the multitude of challenges constantly faced with unique problems you need to solve. Even if you don’t understand it yet.
Times like that, thankfully the customer is happy to wait patiently while I look up the best options for them. Like the best lube for a trans woman to use with her dilators.
Even to those who aren’t customers as such, as we don’t sell anything to help add volume to the amount of ejaculate, it is all learning, and helping.
7 Reasons That Make Oh Zone The Ultimate Shopping Experience!
Adult stores have for long been linked to all the evils that one can ever think of. From this societal notion, I grew up with the idea that those who visited the adult shops are like demons. Willing to sacrifice their life to have a glimpse at the store.
These ideas came about due to the stories that I heard. I never dreamed that one day I would be visiting the stores as regularly as I wanted without any obstacles. After attaining the required age to visit such stores, I finally decided to gather up courage and visit one of the stores.
I first researched online on the different adult stores in Sydney.
Through my research, I came across the Oh Zone that is located in Sydney metropolitan area. In their website, they listed of what they offered and I had to see in order to believe.
One fine Saturday, I made my way to the store and had my first ohzone experience.
My first step inside the store really made me feel anxious as I was not sure of what to expect. But a store attendant who looked rather self-composed welcomed me in and that gave me a sigh of relief. He introduced me to the store, enlightened me on some of the products they sell and where I would find them.
This Store was So Clean and Nice
As I went through the store, I could not miss to notice how clean the store was. It surely offered a conducive environment for all shoppers therefore making the shopping experience pleasant and worth the visit.
I was also amazed by how people work and relate in the store. Their Customer Service people played their roles to perfection as customers went through their normal shopping errands.
I noticed that there was nothing extra-ordinary about the customers as I had earlier pictured. They were ordinary people who came to do their usual shopping.
In the adult store, there was a huge range of products.
At first, I thought that adult stores stocked only pornographic movies. But to my surprise there was none of what I would class as pornography in the store except for a couple of magazines. They also stock many amazing products.
You do not have to visit different shops to get all your needs, you will find them all here, just under one roof. These products come in amazing prices plus you are offered huge discounts to all items you purchase.
Some of items I found at the Oh Zone are
- Lingerie and hosiery like Leg Avenue, dream girl and more costumes.
- Potions, pills and aphrodisiacs.
- Hell’s Couture paddles, whips and bondage wear.
- Gifts, gags and joke.
- Huge range of different novelties.
- Bar Accessories.
- Sex Education DVDs.
- Magazines from USA, Europe and Australia.
- Lelo product range.
- Personal Lubricants.
The store attendants served me with utmost respect and ensured that I did not leave without what I came for.
In addition, they showed a high level of professionalism in the following areas
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Communication
Their names were Belinda and Amy and they have really excellent communication skills with their clients. As I stated earlier, I was advised and guided through all the plethora of adult products that were in the store. Each attendant who took me through my entire shopping made it easier for me to have knowledge of the products. Since everything was explained vividly, even those that I never knew they existed.
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Listening
Staff took time to listen to my not exactly specific needs. They were not in a hurry to serve me and get rid of me. Before I left the store, I was completely satisfied with the fact that all my answers were answered fully. Any suggestions or opinions that they offered were highly regarded and considered.
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Personalisation
Immediately I entered the store, I was given a choice to either choose to get an attendant to help me through the shop or do it by myself. They ensured that my shopping experience was indeed one of a kind and surely it was. I felt important to them.
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Humor
They were always happy and upbeat and ensured that my shopping experience was not only informative but also a jovial one. I never knew that buying sex toys can be as fun as it was. The attendant I had for the most part was Amy a young girl whose knowledge was surprising considering her age.
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Knowledge of products
Belinda showed expertise about all the adult products. Since they had been in the business for a long time, the staff members have been able to gather insights about all the needs of their customers. She gave me information on all the products that will work for me best.
When I got into the store, I had no idea that I needed some things such a lubricants and so on. But I ended up buying SupeSlyde after being informed on how important they are and how they would benefit me. That really amazed me.
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Self-control
Belinda answered all my numerous questions without any judgment. At first, my experience at the store created so many illusions at the back of my mind which were quickly dispelled. Answers I got made me feel at ease with the environment hence created a feeling of freedom within the walls of the amazing store.
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Attentiveness
From my own observation, the attendants listened and took to consideration what I had to say without any judgment passed across. This is a character that is barely seen in people of this day and age and therefore, it was really something that impressed me.
That’s the true experience of dealing with professionals.
I wont go on to tell you what items I purchased but I was happy with the product and pricing. Belinda assured me if I had and problems (which I didn’t) they would exchange it easily.
I would highly recommend people to visit these stores as there are a lot of goodies to get that are going to let you have fun. Experience is definitely the best teacher. Visit these adult shops and you will surely be impressed with all they have to offer.
If you live in Sydney, visit Oh zone today and get the best deals for all adult products. Enjoy the huge discounts and good experiences as I did. It’s time to the stigma attached to buying from an adult shop as all the rumors spreading are totally false.
Find a world of expert advice and care from our discreet sales consultants at Adult Lifestyle Centre. Meet our anonymous, sex-positive blogging team!
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